Austin Medical Transportation
Dependable Rides. Compassionate Care.
Lone Star Medical Transportation delivers dependable, compassionate non-emergency medical transportation across the Austin area and beyond. Whether you need ambulatory, wheelchair, stretcher, or bariatric transport, our trained professionals ensure every ride is safe, on time, and handled with care.
Get Started With Your Ride
Submit your request, and our team will contact you shortly to confirm your ride details.
What Sets Us Apart
Why Choose Lone Star Medical Transportation?
- Clean, Well-Maintained Vehicles
- Professional, Uniformed, & Highly Trained Staff
- On-time Pickups & Deliveries
- Real-Time GPS & Safety Monitoring
- Bedside-to-Bedside Coordination
- Accurate, Hassle-Free Billing
Our Commitment to Safety
Your Safety is Our #1 Priority
At Lone Star Medical Transportation, we go beyond standard transportation to ensure the highest level of safety for our passengers.
Comprehensive Safety Monitoring
We track, measure, and report on key safety metrics, including:
- Driver Safety Score
- Speed Awareness
- Smooth Braking Practices
- Attentive Driving Habits
- Camera Functionality & Health
Advanced Dash Cam Technology
Proactive Safety Measures
- Same-day safety coaching for identified issues
- Quarterly safety training sessions to keep teams prepared
- Designated safety leads to oversee efforts
- Incident review and lessons learned to continuously improve our practices
Our Services
Reliable Transport Options
We provide reliable non-emergency medical transportation across Austin and surrounding areas including wheelchair, long-distance, bariatric, and more. Our services are available 24/7, 365 days a year.
Who We Serve
Helping Patients &
Healthcare Providers
We partner with the following to provide seamless medical transportation:
Testimonials
What Our Clients Say
Google Reviews
"We used Lonestar for my mom's pre op surgery appointment and after we got there we found out that the lab was NOT in the same building! so my mom had to be driven to another location, our driver Allen was awesome and accommodating, we had no idea how to get there so he offered to let my dad and I follow him to the location and even helped us find a parking spot! I really appreciate the extra compassion shown during these difficult times in our lives β₯οΈ"
Google Reviews
"If you are in the Austin / Round Rock area and you are looking for a reliable and highly dedicated team to handle all of your ambulatory, wheelchair and bariatric transports look no further! The team at Lonestar - Amy (Dispatch Manager) and Ben (Safety Manager) have been doing this for a while now, have great customer service with a team driven mentality. Thank you for all you do."
Google Reviews
"Absolutely amazing experience. My surgery lasted a bit longer than expected & was outside the time I requested pickup. This was no issue for Lonestar, the nurses gave them a call & they were there to pick me up 15 minutes later. The ride home was 40 minutes but felt like seconds, the driver was amazing & very helpful."
Google Reviews
Medical Transportation Resources
Safe Transport Tips
Explore expert insights on medical transportation, patient safety, and accessibility. Whether arranging a ride for yourself, a loved one, or a patient, our resources help ensure a smooth and stress-free journey.
Our Service Area
Proudly Serving Your Community
Need a ride? Weβre here to help. Contact us to schedule your transport today.
"I would like to compliment the efforts of Lone Star Medical in getting my mom to and from her appointment. We arrived on time and were treated with kindness and professionalism by both drivers. The dispatcher even rescheduled our pick-up time for my mom because her appointment ended early."